CANCELLATION AND REFUND POLICY

Effective Date: 01 September 2023

This Cancellation and Refund Policy (“Policy”) outlines how you can cancel and request refunds for services offered by Asthithwa Health and Wellbeing Pvt. Ltd. (“Asthithwa,” “we,” or “us”) at our center, online, or through our website asthithwa.com (collectively, the “Services”).

By using our services, you confirm that you have read, understood, and agreed to this Policy. If you disagree with this Policy, please stop using our Services.

Cancellation

If you need to cancel or reschedule an appointment for any of our services, notify us at least 24 hours in advance. Failure to provide this notice may result in charges for the scheduled service.

When you register for a group program or workshop, refer to the terms and conditions provided during registration. These terms explain the cancellation policies and refund eligibility for the program or workshop.

If you pay in advance for individual services, you may receive a refund in specific circumstances. In such cases, we deduct any applicable administrative fees or charges from the refund. However, if you cancel within 24 hours of the scheduled appointment or fail to show up without prior notice, refunds may not be available.

Refund eligibility for group programs or workshops depends on the specific terms and conditions shared during registration. Please review those terms to understand the refund process and associated conditions.

Cancellation and Refund

We designate certain services as non-refundable. We indicate these services at the time of purchase or registration, and no refunds will be provided.

To request a refund, contact us at +91-9591989220 with your request and relevant details. Provide your name, contact information, the service for which you seek a refund, and the reason for your request. We will review your request and respond promptly.

We may modify, suspend, or discontinue our Services, including this Cancellation and Refund Policy, at any time. Any changes to this Policy take effect immediately upon posting the updated Policy on our website. Review this Policy periodically to stay informed about updates or changes.

If you have questions, concerns, or requests about our Cancellation and Refund Policy or Services, Click Here to contact us. We will address and resolve your inquiries promptly.

This Cancellation and Refund Policy was last updated on 22nd December 2023.